Delivery Policy
1. Introduction
This Delivery Policy only applies to deliveries in Ghana. By placing an order, you agree to the terms outlined below.
2. Delivery Areas
We deliver our products only within Ghana.
3. Delivery Times
The total delivery time is 2 business days and consists of:
- Dispatch Time: 1 business day
- Delivery Time: 1 business day
Orders placed before 8:00 PM (Ghana time) are dispatched on the same day. Orders placed after 8:00 PM are dispatched the following business day.
Important: Dispatch and deliveries are conducted only from Monday to Friday. No dispatches or deliveries occur on Saturdays, Sundays, or official public holidays.
4. Delivery Cost
We offer free delivery for all orders in Ghana.
5. Order Tracking
After dispatch, you will receive an email with a tracking number, which you can use to check the delivery status.
6. Delivery Issues
In case of delays or delivery issues, please contact us via the contact form.
7. Return Policy
If you are not satisfied with your purchase, you can return it within 14 days of receipt. Find more details in the Terms and Conditions of Sale.
8. Contact
For any questions regarding the Delivery Policy, contact us via the contact form.